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1. Acceptance of Terms

These Terms of Service (“Terms”) govern your use of all LimePhone (“we,” “us,” “our”) products, services, websites, and applications (collectively, the “Service”). By signing up for or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Nature of the Service

• Virtual Phone & SMS: LimePhone provides virtual phone numbers, call forwarding, SMS/MMS services, and related features for personal or business use.
• No Warranties or Guarantees: The Service is provided on an “AS IS” and “AS AVAILABLE” basis, with no warranties, guarantees, or liability assumed by LimePhone for any aspect of your use.

3. User Conduct & Responsibility

1. Lawful Use: You must comply with all applicable laws and regulations (including US, UK, and international laws) when using the Service. You are solely responsible for all activity under your account.
2. Prohibited Activities: You may not use the Service to:
   • Perform any illegal acts, including spam, harassment, fraud, or invasion of privacy.
   • Violate or infringe on the intellectual property rights of others.
   • Transmit or store unlawful, obscene, defamatory, or harmful content.
3. Indemnification: You agree to indemnify and hold harmless LimePhone (including its officers, employees, and agents) from any claims, losses, damages, liabilities, including legal fees, arising out of or related to your misuse of the Service or breach of these Terms.

4. No Refund Policy

1. Non-Refundable Fees: All charges, fees, and payments made to LimePhone are non-refundable, regardless of usage levels, service interruptions, or termination of your account except for services applicable for refund as per refund policy.
2. Subscription Renewals: If your subscription renews automatically, you will be charged for the subsequent term. You are fully responsible for canceling the subscription before renewal if you do not wish to continue.
3. No Chargebacks: You agree not to initiate chargebacks or similar payment disputes. LimePhone reserves the right to dispute any chargeback and/or terminate your account.

5. Zero Liability Disclaimer

1. No Liability for User Actions: LimePhone is not liable for any actions or omissions by users of the Service. Users are solely responsible for their conduct, compliance with laws, and content transmitted through the Service.
2. No Liability for Service Interruptions: LimePhone shall not be held liable for any interruption, downtime, data loss, call quality issues, or any related damages, direct or indirect.
3. No Liability for Third-Party Services: LimePhone may integrate or interact with services provided by third parties (e.g., telecom carriers). We do not control and accept no liability for such third-party services.
4. Maximum Liability: In the event any liability is imposed on LimePhone by a court of competent jurisdiction despite the above disclaimers, our aggregate liability shall not exceed the total amounts paid by you to LimePhone in the three (3) months preceding the event giving rise to the claim.

6. Right to Suspend, Terminate & Modify

1. Account Suspension or Termination: LimePhone reserves the right to suspend or terminate any account without notice or liability if we believe you have violated these Terms or engaged in fraudulent or unlawful activity.
2. Service Modifications: LimePhone may modify, discontinue, or limit the Service at any time without liability. We may remove or revoke numbers, features, or other aspects of the Service at our sole discretion.

7. Phone Numbers & Porting

1. Ownership: Phone numbers provided through LimePhone are licensed to you on a limited basis. They remain property of LimePhone or our telecom partners.
2. Number Porting: Porting numbers into or out of LimePhone is subject to carrier cooperation, legal requirements, and fees. We assume no liability for failed or delayed port requests.

8. Privacy & Data Handling

1. Data Usage: LimePhone collects and processes personal data as necessary to provide the Service.
2. Compliance: By using the Service, you consent to any data transfers, including those to the US or UK, consistent with our [Privacy Policy].
3. Call Recording & Consent: If you enable call recording or store messages, you are responsible for obtaining necessary consents and complying with applicable privacy laws.

9. Warranties & Disclaimers

1. No Warranty: To the fullest extent permissible by law, LimePhone disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
2. Compliance with Local Laws: While we aim to be compliant with US and UK laws, you are responsible for using the Service in compliance with your local laws and regulations.

10. Governing Law & Dispute Resolution

1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of Delaware in the US , without regard to conflicts of law principles, as applicable.
2. Disputes: Any dispute arising from or relating to these Terms or the Service shall be resolved exclusively in a court of competent jurisdiction within the relevant governing region, unless arbitration is mandated by local statute.

11. Amendments

1. Changes to Terms: We may update these Terms at any time. We will notify you by posting revised Terms on our website or by sending an email.
2. Continued Use: By continuing to use LimePhone after such updates, you acknowledge and agree to the revised Terms.

12. Contact Us

For questions or concerns about these Terms, please contact:
Email: [support@limephone.io]

YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THESE TERMS AND AGREE TO BE BOUND BY THEM.