Auto Attendant Software for Small Businesses

Stop juggling calls and focus on what matters! LimePhone's Auto Attendant keeps your business running smoothly.

• Professional Greetings with customized welcome messages
• Effortless Call Routing automatically
• 24/7 Availability - never miss a lead
• Seamless Customization

Desktop and Mobile illustration

Improved Customer Experience




Call Routing

Auto attendants greet callers, present them with a menu of options (departments, teams, etc.), route them to the appropriate team instantly!

Create Interactive Menus

Create a modern auto attendant with LimePhone. Allow callers to use touch-tone dialing to reach the person or department they need.

Keep Your Customers

Our Auto attendant delivers pre-recorded messages with important information like business hours, holiday closures, or special announcements.

Fully Customised To
Suit Your Business

Things change! The Auto attendant can be fully customized to fit the specific needs of your business. You can record new greeting and change menu options instantly.

How to set up your
auto attendant?

Setting up an auto attendant is simple with LimePhone!

Here's your step by step guide to setting up your new auto attendant phone system in minutes.

• Select your new phone number
• Go to IVR
• Create greeting messages
• Add your teams or departments
• Set call routing rules
• You're ready to go!

How it works...


The system plays pre-recorded greeting messages when a call arrives.

Menu options

Auto Attendant presents the caller with menu options. E.g. “Press 1 for Sales, Press 2 for Customer Support”, etc.

Dial extension

Select the desired extension number to route calls to appropriate teams.


LimePhone’s Auto Attendant Includes

Divert your calls

Forward calls from your virtual number to anywhere in the world.


Easily create voicemail mailboxes for users or teams.

Number transfer

Keep your existing number and benefit from lower call rates.


Send an automated text reply to any missed calls or messages.

Manage users

Online dashboard to create and edit users

Protect your privacy

With your primary number separate, LimePhone lets you stay safe and anonymous whenever you need to.

High quality calls

Reduce costs with inclusive calling to UK and US landlines and mobiles.

Two way texting

Send and receive text and whatsapp using your virtual number.

Welcome message

Create advanced touch tone IVR call menus for inbound calls.

Advanced routing

Set random or simultaneous dialing sequences.

Receive calls on web

Receive incoming calls direcly on your web browser from anywhere.

Add or remove users

Easily add and organise users with the admin dashboard.

Call recording

Meet compliance with state of the art call recording and AI.

Custom caller id

Choose the number you want your customers to see when you call.

Voicemail transcription

Receive a transcribed email of voicemail messages.

Missed call alerts

Be notified instantly of missed calls on text, email and slack.

Call analytics

Online dashboard to analyse peak times, missed calls and more across your business.

Call forwarding

Direct calls to another number at no extra cost.

Forward to SIP

Direct calls to an external SIP device.

Time of day routing

Schedule your own office, holiday and out-of-office hours with professional greetings.

Call notify

Keep track of certain phone numbers and receive an email notification when they call.

Simultaneous ringing

Set your desk phone, laptop and mobile to all ring at the same time.


Route calls to different users or teams based on conditions.

Call waiting

Have the option of placing a current call on hold and receive a new call.

Do not disturb

When activated, your phone will not accept any incoming calls.

Team Texting from a Shared Inbox

Assign and manage text conversations amongst multiple team members.

Collect Feedback & Reviews

Automatically follow up for more feedback and online reviews.

Auto-Shorten & Track Link Clicks

Text links to connect contacts to web-based resources.

Quick response templates

Keep your messaging consistent with text message templates.

Scheduled Text Messages

Schedule one-time and recurring text messages.

Reach Everyone with Broadcasts

Scale your outreach with text broadcasts to contact groups.

Route & Assign Conversations

Route messages to the right teammates and teams with views and filters.

Automatic Out-Of-Office Texts

Automate responses when outside of office hours.

Web and Android

Easy to use mobile apps for your smartphone.

Flexible working

Compatible with the most popular desk phones in market.

Windows and Mac

Easily make and receive calls on your desktop or laptop using SIP softphones.

International calls

Dial internationally at much lower rates than a traditional landline.


Receive calls and text messages on slack.


Initiate real time audio calls with your existing chats on intercom.


Integrate with 1000s of apps using our zapier native integration.

API and Webhook

Customize the call flow and notifications using our APIs.

Launch your auto attendant in minutes

Join LimePhone today!
Increase efficiency and availability, lower costs, improve customer experiences.

Get Your Auto Attendant Now

Cancel anytime for free

Multiple users

Only $4.99
Per Month