After signing up, you select the type of number you need from our global inventory. Limephone then uses its secure cloud infrastructure to route calls and messages to your preferred devices via our mobile and desktop apps or web portal. This means you’re never tied to a traditional physical line. You can also access the calls and messages from our web apps.

Yes. Limephone is designed to ensure you never miss a call by supporting simultaneous ringing. This means your incoming call can ring on multiple devices (e.g., your smartphone, tablet, and desktop) at the same time, so you can answer wherever you are.

Limephone supports international communication, allowing you to call and text to over 150 countries and territories worldwide. While most regions enjoy full support for both calls and texts, availability can vary based on local telecommunications regulations. For the most current information, please check our coverage page or contact our support team.

Yes, Limephone supports number porting. You can transfer your existing phone number into our system through a straightforward verification process. Our support team will assist you to ensure a smooth transition, including guidance on any potential fees or waiting periods.

A virtual phone number is a phone number that isn’t bound to a SIM or a physical address. Virtual phone numbers let you make and receive calls, send and receive texts, on one mobile phone just like your main mobile number. A virtual phone number is ideal as your second number.

Yes, Limephone numbers can be used to receive 2FA codes. However, please note that some services may restrict or block VoIP numbers for security reasons. If you plan to use your Limephone number for two-factor authentication, it’s a good idea to confirm with the specific service to ensure compatibility.

Our unlimited plan includes unlimited inbound calls and unlimited outbound calls to all UK and USA numbers except premium rate numbers. International calls are billed at per minute rates. Note that calls are subject to fair usage policy and cannot be used for callcenter/sales dialing.

Our free trial is exclusively available for verified businesses to prevent abuse. To qualify, you must sign up using a valid business email address, and we will verify your working business website as part of the process.

If you would like to sign up without a business email, please contact our sales team for alternative options and further assistance.

Yes. There’s no contract with LimePhone. If you do choose to cancel your account, you’ll be responsible for any charges incurred for that billing period, but you won’t be charged again.

Yes, absolutely! Limephone is designed with teams in mind. You can add multiple users to your account, assign extensions, and share one or more numbers across your team. This collaborative setup ensures that everyone stays connected and that customer calls are routed appropriately, whether you’re in the office or working remotely. You will require a team or business plan.

Definitely. Limephone lets you manage multiple numbers and profiles within your account. You can assign one number exclusively for business and another for personal use, or use call routing and labels to differentiate incoming calls. This ensures that your contacts see the right number depending on the context of the call.

When you place a call using Limephone, your customers will see the virtual number associated with your account. This could be a local, toll-free, or international number based on your selection during setup. You can even customize your caller ID settings so that the number displayed aligns with your branding and communication strategy.

For US-based numbers, outbound SMS messaging is subject to 10DLC (10-Digit Long Code) regulations. This means that to send outbound SMS from a US number, your account must be registered under the 10DLC framework. This process helps ensure compliance with US telecommunications regulations and improves message deliverability.

If you have any questions or need assistance with 10DLC registration, please contact our support team for further guidance.