Frequently Asked Questions

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Common Questions

What is a Virtual Phone number?

A virtual phone number is a phone number that isn’t bound to a SIM or a physical address. Virtual phone numbers let you make and receive calls, send and receive texts, on one mobile phone just like your main mobile number. A virtual phone number is ideal as your second number.

Do you support outgoing calls?

Yes. Just use either the web interface or our app for Android phones and the iPhone which opens up this feature to you. If you can't access the Google Play Store while abroad, you can download the Android app directly here. We encourage you to learn more about our mobile apps on our blog post.

How do you keep personal and business numbers separate?

You only use your personal number for friends and family and keep your second number for everything else.

How does free trial work?

Simply send us your contact information and we will send you access to a free with no strings attached. You can immediately start receiving phone calls with LimePhone.

How does it work?

LimePhone uses Internet to provide you with additional phone numbers on top of your existing devices. Download OpenPhone on your mobile or use it on the web to make and receive calls and messages.

Who is an user?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

What devices do you support?

LimePhone works on mobile (Android) and desktop. You can receive calls using a SIP client on Ios, Mac, Windows and android as well.

Can I use LimePhone with my team?

Yes. LimePhone supports multiple team members. Please chose the team plan to access this feature.

Do you offer voicemail?

Yes, we do. If you are away from your phone or have powered off, our service will give your callers the option to leave a voicemail. Voicemails are delivered instantly as mp3 files to the email address you used to sign up.

Can I use my existing number?

Sorry, this feature is currently unavailable.

Do I need to download any software?

No. LimePhone works directly with your existing phones, no software involved. We also support receiving and making calls on desktop browser, iOS and Android apps.

In which countries do you offer phone numbers?

See our virtual number list for a list of countries where we can provide you with a virtual phone number. If your country isn't shown, then please contact us.

How does messaging work?

You can use LimePhone to send and receive messages from your second phone number just as you would from your phone or any popular messaging service to any number both locally and internationally.

Why do I need a second phone number?

LimePhone works just like your phone. Manage your work and personal life from one device with no need for an additional SIM or an expensive contract.

Our users come from all walks of life and use LimePhone for all life purposes. There is no limit on the number of additional phone numbers that you can have.

What are some use cases of Second phone number?

Business Owners – Run an efficient business from one phone with multiple lines whilst protecting your privacy. No need for expensive external phone systems or multiple devices. Make and receive low-cost calls both internationally and locally, send and receive unlimited SMS and MMS*, screen your calls by directing calls to Voicemail outside of business hours and record your calls.

Social media, online registration, and online shopping – Provide your second phone number when registering for social media, website registration and online shopping so that organisations can contact you via phone number or SMS to verify your account, send you updates and notifications, and share promotions with you. This used to be a nuisance on your personal phone but limephone allows you to take control.

Online Dating – Stay safe online. Keep your personal details safe by providing your second phone number to potential dates. Get to know them on your phone with low-cost phone calls, free SMS and MMS messaging** for exchanging photos, videos and voice notes whilst protecting your privacy and staying discrete. *Currently available in US and Canada**Free to send and receive messages between Number2Go users, otherwise there is a small charge to send messages

Get your perfect business number.

Chose a new phone number, divert to your mobile and start receiving calls, whatsapp and text in no time.

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Multiple users

Only $4.99
Per Month