our customers say

Excellent

4.7 out of 5 based on 14,459 reviews

How does Bill Pay work?

paying bills where credit cards work.

Add a new bill

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Set it and forget it

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Earn rewards for a 5% fee

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Connect to your favourite bussiness tools

Easily integrate and automate your workflow. Discover your favourite apps that limephone integrates to help sync contacts, track conversations, and analyze calls.

Try all integrations

Get more user insight from your surveys

Other tools

~5%

Average online survey response rates

Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)

Other tools

~30%

Average online survey response rates

Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)

Why limephone?

Tours Soar with
Global Reach

Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)

Tours Soar with
Global Reach

Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)

Tours Soar with
Global Reach

Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)

Tours Soar with
Global Reach

Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)

Tours Soar with
Global Reach

Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)
Voicemail (includes voicemail-to-text)

Learn More About Us

Sales Dialer

Easily integrate and automate your workflow. Discover your favourite apps that limephone integrates to help sync contacts, track conversations, and analyze calls.

Learn More

SMS

Easily integrate and automate your workflow. Discover your favourite apps that limephone integrates to help sync contacts, track conversations, and analyze calls.

Learn More

AI

Easily integrate and automate your workflow. Discover your favourite apps that limephone integrates to help sync contacts, track conversations, and analyze calls.

Learn More
INTEGRATIONS

We integrate with all your favourite apps

Easily integrate and automate your workflow. Discover your favourite apps that LimePhone integrates to help sync contacts, track conversations, and analyze calls.

General

What is a Virtual Phone number?

A virtual phone number is a phone number that isn’t bound to a SIM or a physical address. Virtual phone numbers let you make and receive calls, send and receive texts, on one mobile phone just like your main mobile number. A virtual phone number is ideal as your second number.

Do you support outgoing calls?

Yes. Just use either the web interface or our app for Android phones and the iPhone which opens up this feature to you. If you can't access the Google Play Store while abroad, you can download the Android app directly here. We encourage you to learn more about our mobile apps on our blog post.

How do you keep personal and business numbers separate?

You only use your personal number for friends and family and keep your second number for everything else.

By using a virtual number from LimePhone, you can use this as your second phone number.

How does free trial work?

LimePhone offers 14 day free trial for all new users. Once you signup and our team will call you within 1 hour to verify and activate your trial. All new trials require verification to avoid abuse and to prevent fraud.

Note that you wont be able to make calls or receive calls until your account has been manually verified our our team.

We require a business email id to activate trials to prevent abuse. If you do not have a business email id, please request a trial by contacting support.

How does it work?

LimePhone uses the internet to give you additional phone numbers on your existing devices. Our web interface or mobile dialer on any device. Download the Android app directly here to make calls and send messages.

Who can use LimePhone?

Users work for your company and communicate with your existing and potential clients. You can add or remove users in just a few clicks anytime you need. As a user you can imagine your agent, supervisor, analyst, administrator etc.

What devices do you support?

Use LimePhone on all major devices including iOS, mobile (Android) and desktop browsers. Use on any mobile device with LimePhone's Mobile Dialer

Can I use LimePhone with my team?

Yes. LimePhone supports multiple team members. Please chose the team plan to access this feature. You will be able to assign and route the numbers to your team members.

Do you offer voicemail?

Yes, we do. If you are away from your phone or have powered off, our service will give your callers the option to leave a voicemail. Voicemails are delivered instantly as mp3 files to the email address you used to sign up, access them through your desktop and mobile apps.

Can I use my existing number?

Keep your current phone number when you switch to LimePhone.

We're able to port phone numbers from europe and US.

To make the switch, porting takes between 3-5 business days and costs between $10-$50 per number depending on the number type and country.

Do I need to download any software?

Nope! LimePhone works directly with your existing phone. You can also use the desktop browser, or Android apps for calls and messages. For IOS, you can use our web dialer

In which countries do you offer phone numbers?

LimePhone supports virtual numbers from over 40+ countries.

Go to Sign up > Select a plan > Select a number type > Select a country

You'll see all available countries and numbers!

If yours isn't listed, contact us as we are able to offer a custom setup in most countries for an additional fee.

How does messaging work?

Just like your regular phone, you can send and receive text messages (SMS) from your LimePhone number to any local or international number. You can manage the messages fromLimePhone dashboard or the app.

Why do I need a second phone number?

Manage work and personal life with one device. No extra SIM card or expensive contracts needed. Make and receive low-cost international and local calls, send unlimited SMS (Local only, subject to our Fair Usage Policy), screen calls with voicemail, and even record calls (all features may require specific plans).

What are some use cases of Second phone number?

Virtual phone numbers offer a range of benefits across various industries. Here are some specific use cases:

Real Estate:

Dedicated agent lines: Agents can use virtual numbers to give each client a dedicated point of contact, fostering trust and improving communication.

Lead capture: Capture leads through online ads or social media by providing a virtual number for inquiries. This keeps personal numbers private and allows for easier lead tracking.

Virtual tours: Offer virtual tours to potential clients by providing a dedicated virtual number for scheduling appointments.

E-commerce & Retail:

Customer service: Establish a separate customer service line for a more professional experience and efficient call routing to the appropriate department.

Order tracking: Provide a virtual number for order inquiries, allowing customers to track orders and get status updates without needing to reach a salesperson.

Promotions & Marketing: Use virtual numbers for specific marketing campaigns to track call volume and campaign effectiveness.

Finance & Banking:

Dedicated account manager lines: Give each account holder a dedicated virtual number to reach their personal account manager for a more personalized service.

Fraud prevention: Set up a virtual number for two-factor authentication during logins or transactions, adding an extra layer of security.

Customer support: Offer a dedicated virtual number for credit card inquiries or loan applications, streamlining customer service for specific needs.

Healthcare:

Patient communication: Provide patients with a separate virtual number for appointment scheduling and communication with healthcare providers.

Telehealth consultations: Use virtual numbers for telehealth appointments, allowing patients to connect with doctors remotely without compromising privacy.

Prescription refills: Set up a dedicated virtual number for prescription refills, offering patients a convenient way to manage medications.

Travel & Hospitality:

International bookings: Offer local virtual numbers in different countries to attract international travelers and provide easy contact options.

Guest communication: Provide guests with a dedicated virtual number for hotel inquiries and room service requests, enhancing guest experience.

Local tours & activities: Promote local tours and activities through dedicated virtual numbers, allowing tourists to book experiences easily.

Non-Profits & Education:

Volunteer recruitment: Use virtual numbers for volunteer applications and inquiries, streamlining the volunteer recruitment process.

Donor communication: Offer a dedicated virtual number for donor inquiries and thank you calls, fostering stronger relationships with supporters.

Event registration: Promote events through virtual numbers for registration and inquiries, making it easier for attendees to participate.

These are just a few examples, and the possibilities with virtual numbers are vast. By considering your specific industry needs, you can leverage virtual numbers to enhance communication, improve customer service, and streamline operations.

Billing

What is a billing cycle?

A billing cycle is a monthly period for which your LimePhone usage is charged. It starts on the day you activate your service and runs for 30 days thereafter..

What items are included on my bill?

Your bill will detail your monthly LimePhone plan charges, including your chosen plan fee, any additional data used beyond your plan allowance, international calling charges (if applicable), and any premium services you've subscribed to.

How can I view my current bill?

You can access your most recent bill by logging into your LimePhone account online or through the LimePhone app. The "Billing" section will display your current charges and allow you to download a PDF copy for your records.

What payment methods does LimePhone accept?

LimePhone accepts major credit cards like Visa, Mastercard, and American Express.

We also accept bank wire, paypal and crypto. Please contact our sales for alternative payment methods.

When will I be charged for my service?

Your LimePhone service will be automatically charged at the beginning of your billing cycle, or following your trial expiring if not cancelled.

Can I change my payment method?

Yes, you can easily update your payment method by logging into your LimePhone account and navigating to the "Billing" section.

What happens if my payment fails?

If your payment fails, you will receive a notification via email or text message. LimePhone will attempt to process the payment again within a few days.  If the payment remains unsuccessful, your service may be suspended until the outstanding balance is cleared.

How can I find out which plan I'm currently on?

Your current plan details are displayed on your LimePhone account dashboard and on your monthly bill.

Can I upgrade or downgrade my plan during my billing cycle?

Yes, you can upgrade your plan at any time during your billing cycle. However, downgrading a plan will only take effect at the beginning of your next billing cycle.

How can I track my usage?

You can monitor your usage through the LimePhone app or by logging into your account online. The "Usage" section will display your current usage and remaining allowance within your plan.

What happens when I exceed my allowance?

If you use more minutes or sms than your plan allows, you will be charged overage fees per minute / sms.

What are premium services and how are they charged?

Premium services are features like, voicemail transcription, answer calls with auto attendant, Text Broadcasts (send bulk SMS messages to your customers) Call CRM (organize & track customer interactions) and 25+ advanced integrations are included in our Team and Business plans.

How can I manage my subscriptions to premium services?

All premium services are included on teams and business plan, the features are readily available at no additional add on cost!

What plan options does LimePhone offer?

LimePhone offers a variety of plans with varying talk minutes, and messaging options. You can choose the plan that best suits your needs.

Check out our latest Plans

Can I avoid overage charges?

To avoid overage charges, monitor your Usage LimePhone app. Additionally, if your allowance and additional Pay-As-You-Go calling credit are used. You will not occur additional costs, but this will effect your serivice.

Technical

What devices does LimePhone work on?

LimePhone is a web and mobile app and can be downloaded on all smartphones and tablets. It's also compatible Android.

Why can't I make a call?

There could be several reasons.


Firstly, check your account has been activated by the LimePhone team.

Check your internet connection (cellular data or Wi-Fi) as LimePhone relies on internet for calls.  Ensure you have enough calling minutes credits in your plan and haven't reached any limits. Verify the dialed number is correct and doesn't contain typos.

Verify if your account has enough credits as calls outside USA are billed per minute.

Finally, restart the LimePhone app and your device.

How can I record a call?

Go to Numbers > Manage Number > Turn on call recording.  

Always be transparent with the other party before recording a call.
Note: for system level please go to settings>platform>call recording to enable/disable platform wise.

What is voicemail and how do I access it?

Voicemail acts as your answering machine when you miss a call.  You can configure voicemail greetings and access messages through the LimePhone app or Android app.

You can listen to the voicemail from the web dashboard >>on the leads and call records page

Voicemails are accessed through the desktop app, mobile dialer and emailed as an mp3.

I'm experiencing poor call quality. What can I do?

Poor call quality can be caused by weak internet connection (cellular data or Wi-Fi). Try switching between Wi-Fi and cellular data to see if it improves. Ensure you're in an area with good network coverage.  End and restart the call, and if the issue persists, contact LimePhone support.

Is LimePhone secure?

LimePhone utilizes industry-standard encryption protocols to protect your calls and messages.  However, it's recommended to keep your LimePhone app updated and be cautious with any information shared through calls or messages.

How do I update the LimePhone app?

App updates are typically handled through your device's app store - Google Play Store for Android. Look for the LimePhone app and see if an update is available. Updating ensures you have the latest features and security patches.

How can I change my LimePhone account password?

You can change your password by logging into your LimePhone account online. Navigate to your account settings > personal "Change Password".

What are the recommended browser for desktop?

We recommend usingthe latest version of Chrome or Edge for the best performance and user experience.

LimePhone does not support firefox or mobile devices including ipad.
Please use https://dialer.limephone.io for mobile devices.

Frequently Asked Questions

What is a Virtual Phone number?

A virtual phone number is a phone number that isn’t bound to a SIM or a physical address. Virtual phone numbers let you make and receive calls, send and receive texts, on one mobile phone just like your main mobile number. A virtual phone number is ideal as your second number.

What devices does LimePhone work on?

LimePhone is accessible through a web app, desktop apps (Windows and Mac), and mobile apps (android)We also support SIP call forwarding.We only support chrome and microsoft edge web browsers for web devices.

Do you offer a money-back guarantee?

Yes, we offer a 30-day money-back guarantee. If you are not fully satisfied with LimePhone, you can cancel within 30 days of your first payment and request a full refund, subject to our terms and conditions.

Can I use LimePhone internationally?

LimePhone works anywhere with an internet access worldwide. You can also use LimePhone offline by forwarding the calls to your mobile or landline worldwide.

You can make and receive international calls and texts with LimePhone web and mobile apps. International calling rates will apply, and you can find those details on this link.

Do I need to download any software?

Nope! LimePhone works directly with your existing phone. You can also use the desktop browser, or Android apps for calls and messages. For IOS, you can use our web dialer

Can I transfer my existing number to LimePhone?

Our number porting process is straightforward. You can initiate the process through your account settings, and our support team will assist you every step of the way. You can transfer your existing phone numbers from over 20+ countries including US and UK to LimePhone.

What are the requirements for a free trial?

To qualify for a free trial, you need:

A valid business email address: This helps us ensure that our trial is used by professionals and businesses who can benefit from LimePhone's features.

A verified mobile number: We use your mobile number for identity verification to prevent fraudulent activity.

A valid credit card on file: This helps us deter abuse and ensure that only serious users access our trial.  Your card will not be charged during the trial period.

Please contact support if you do not have any of the above and require a trial.

How do I check my voicemail and call records?

Access your voicemail messages and CDRs in the LimePhone app or the web app. You can listen to messages, download them, and read voicemail transcriptions.

Team section

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Start your 14 days free trial today

Join thousands of businesses that already trust their phone service to LimePhone.

Free Trial

Cancel anytime

Money back guarantee

Starts at $9/mo

Advanced Call Routing

Auto attendants greet callers, present them with a menu of options (departments, teams, etc.), route them to the appropriate team instantly!

LimePhone.io is revolutionizing business communication with our intelligent, cloud-based phone system.  We're backed by over 14 years of industry experience from our parent company, established in 2010. This deep-rooted expertise allows us to deliver enterprise-grade phone service with a modern, customer-centric approach.

What makes LimePhone.io different?

Globally Connected:
We serve businesses in over 40 countries, empowering them to connect with their customers worldwide.

US & UK Based support: Our talented team delivers world class support with dedicated customer success available on demand.

Customer Obsessed: We're dedicated to providing an exceptional customer experience. Our support team is always ready to assist you, ensuring a smooth and hassle-free journey.

Unbeatable Value:  We believe in transparent and affordable pricing. Unlike competitors who charge exorbitant per-user fees, we offer the same robust features and top-tier service at a fraction of the cost. You read that right - no per-user charges!



Superior Network, Without the price tag

We've built LimePhone.io on a world-class virtual phone network powered by tier-1 providers and peering. This means you can count on. At LimePhone.io, we believe that high-quality business phone service shouldn't break the bank.  That's why we offer:

Crystal-Clear Calls:  Our world-class virtual phone network, powered by tier-1 providers and peering, ensures exceptional call quality and 100% uptime.

Advanced Features:  Enjoy a full suite of features, including call recording, IVR, call forwarding, and more – all designed to boost your team's productivity and enhance customer satisfaction.

100% Uptime: Stay connected with your customers without worrying about downtime or service interruptions.

Crystal-Clear Call Quality: Enjoy HD audio on every call, ensuring clear and professional communication.

Feature-Rich Experience:  Access a comprehensive suite of business features designed to boost productivity and enhance collaboration.




Our Promise to You:

Straightforward Experience:  We believe in making things easy.  Setting up your LimePhone.io system is simple and intuitive, and our website provides clear, concise information to guide you every step of the way.

Personalized Customer Service:  Our dedicated support team is here to help you with any questions or issues you may encounter.  We're committed to providing fast, friendly, and efficient assistance.

The Best Value in Business Phone Service:  We offer a wide range of features and international numbers at prices that won't break your budget.  Plus, with no per-user fees, you can scale your communication without unexpected costs.

Quick and Easy Setup:  Get your phone system up and running in no time.  Our streamlined setup process allows you to start communicating effectively from day one.

Flexible Options:  We offer a variety of payment options and plans to suit your business needs.

Use favourite channels to crete an impact

3 billion

Users

When we write favourite we mean it. 3 billion people worldwide use messaging channels.

80%+

Open rates

When we write favourite we mean it. 3 billion people worldwide use messaging channels.

3.2x

Higher engagement rates

When we write favourite we mean it. 3 billion people worldwide use messaging channels.

Working remotely? Use Limephone from any device globally.

Desktop

  • Make and receive calls from your computer
  • Works on chrome & edge browsers
  • Send & Receive SMS from your desktop
  • User management, call logs and SMS inbox

Mobile

  • Forward calls to SIP iOS Apps
  • Receive calls on our android mobile app (iOS coming soon)
  • Powerful call controls in your hands
  • Take calls from any web browser from your mobile device

Explore more

dive deeper into each feature of limephone

Message

Integrations

Team

Call

Phone number

Contacts

Set Up In Minutes

Start instantly and add new users, teams, or even entire departments with a few clicks -right from our web portal.

Know who's calling

Agents get important caller information in a pop-up screen before they enter into customer calls.

Leverage Insights

Take control tracking key metrics, and unlock valuable insights that drive sales performance.

G2 reiewers love limephone

Auto attendants greet callers, present them with a menu of options (departments, teams, etc.)

Zain H.

Physician

Auto attendants greet callers, present them with a menu of options (departments, teams, etc.)

Zain H.

Physician

Auto attendants greet callers, present them with a menu of options (departments, teams, etc.)

Zain H.

Physician

Auto attendants greet callers, present them with a menu of options (departments, teams, etc.)

Zain H.

Physician

Rate the best business limephone

with an average 4.8 stars and over 1800 reviews,
limephone is the #1 business limephone in customer satisfaction on G2.

FEATURES

All the calling and messaging features you need

sms inbox
port your number
mobile apps
SMS auto response
contacts and lists
bulk texting
voicemail
call menu
hold music
call forwarding
multiple users
call recording
Explore

How to Get a new Number?

Get a new virtual number from LimePhone in just a few clicks.
.

1

Choose your number

Easily transfer your current
one later.

2

Get the apps

Used user mobile, laptop,
web brower to make call.

3

Start calling

Hear the difference in high-
definition call quality.

Try online for freeCall 415 430 9601

Handle inbound support

Say goodbye to long wait times and frustrated customers.  Our AI agent provides instant, 24/7 support, handling thousands of calls simultaneously. AI can answer FAQs, resolve simple issues, and escalate complex queries to human agents.

With 24/7/365 availability, you're saving 70-90% compared to humans. Plus, you never have to manage and train a customer service team anymore. Oh, and your customers love it.

Appoint Scheduling

Automate appointment booking for consultations, demos, or service calls. AI agents can access calendars, check availability, and confirm appointments instantly.

Qualify inbound leads using AI and route to humans


A study by Alex Hormozi revealed that calling a lead within 60 seconds increases sales by a staggering 391%. Let our AI phone agent do this for you! It can instantly connect with new leads, qualify them, and even book appointments, dramatically boosting your conversion rates.

Pre-qualify inbound leads by asking relevant questions, gathering information, and assessing their needs to determine sales readiness.

Boost Sales and Conversions

Recover abandoned carts, upsell products, and nurture customer relationships with personalized AI-powered calls. AI can analyze customer data to offer tailored recommendations and promotions.

Connect your Shopify store (coming soon) for automated order tracking, product information, and personalized shopping assistance. AI can access and process order information in real-time, providing accurate and up-to-date support.

Flexible pricing for every business

First, what type of number do you need?

Make and receive unlimited calls
Send and receive unlimited texts
Unlimited forwarding/divert of incoming calls
Invite unlimited users to share
Free instant activation

Just install the app on your phone

9.99
99p for your first month

+ VAT  / Number / Month

Make and receive unlimited calls
Unlimited forwarding/divert of incoming calls
Invite unlimited users to share
Free instant activation

Just install the app on your phone

6.99
99p for your first month

+ VAT  / Number / Month

Perfect for messaging through WhatsApp
Receive unlimited calls
Receive unlimited texts
Invite unlimited users to share
Free instant activation

Just install the app on your phone

4.99
99p for your first month

+ VAT  / Number / Month

Make and receive unlimited calls
Unlimited forwarding/divert of incoming calls
Invite unlimited users to share
Free instant activation

Just install the app on your phone

4.99
99p for your first month

+ VAT  / Number / Month

National presence
Make and receive unlimited calls
Unlimited forwarding/divert of incoming calls
Invite unlimited users to share
Free instant activation

Just install the app on your phone

4.99
99p for your first month

+ VAT  / Number / Month

Now, select your features

Compare all features

Key features

Voicemail (includes voicemail-to-text)
Make and receive unlimited calls
work Houre
Media messaging
Make and receive unlimited calls
DAD mode

Invite your team

Unlimited users
Send and receive unlimited texts
Send and receive unlimited texts
9.99
Try for 99p  

+ VAT / Month

Covers all numbers & users

Downgrade to Standard at any time

All included features, plus...

Auto-reply

Text back missed calls automatically

Broadcast texts

Send bulk texts to your contact lists

Templates

Save and re-use common replies

Call greetings

Welcome your callers with a personal message

Call recording

Auto-record all incoming and outgoing calls

Personal hours

Allow you team to set their own shift patterns/working hours

Choose Pricing Option for Mobile:



Choose Pricing Option for Local:



Choose Pricing Option for Mobile (inbound-only):



Choose Pricing Option for Freephone:



Choose Pricing Option for Non-geographic:



Standard Pricing

This is the standard pricing option for the selected service.

Pro Pricing

This is the pro pricing option for the selected service.

Choose Number
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