Tips & Tricks

Business Phone Number: What Is It and Why Do I Need It?

September 6, 2023
Business Phone Number: What Is It and Why Do I Need It?

You may have noticed how some companies use a particular number. It could be your bank or a local small business in your area. That number can do many cool things, like send you automated messages or respond with voicemails. 

These small things give you a good impression of that company, making them appear credible, reliable, and available. Can you achieve the same thing for your company?

It's time to think about using a business phone number. This article will discuss the importance of this phone number and why you may need one for your business or brand.

Why Should You Use A Business Phone Number?

Before we get into it, we'll ask the most critical question - What is a business phone number? 

If you Google "Business phone number," it's described as a phone number not directly linked to a particular phone system. That allows you to use that number on any device or location. Various business phone numbers offer services that let you do things that a personal number 

Business phone numbers let you direct calls, send automated SMS and voicemail, and schedule messaging. These services are all useful, especially when your business and clientele expand.

Now, let's see the specific ways that having a business number on your phone can help your business. Having a dedicated business phone number can provide numerous benefits to your business. The first benefit is professionalism. Using a business phone number instead of your personal number creates a more professional image for your business. It shows that you take your business seriously and are dedicated to providing your customers with excellent service.

The second benefit is improved customer service. With a business phone number, you can manage incoming calls more efficiently. You can set up automated voice messages or route calls to different departments or team members. This can help ensure that customers get the help they need quickly and efficiently.

The third benefit is better tracking and analytics. Many business phone systems come with built-in tracking and analytics features that allow you to monitor call volume, call duration, and other metrics. This can help you identify trends and make data-driven decisions to improve your business processes.

The fourth benefit is flexibility. A business phone number can be used on any device or location, allowing you to take calls and manage your business from anywhere. This can be especially useful for remote teams or businesses with multiple locations.

Finally, a business phone number can help you save money. It can reduce the need for expensive hardware and equipment, as many business phone systems are cloud-based and require little to no setup. Using a business phone number can also help you save money by separating your personal and business expenses.

Advantages of Using a Business Phone Number:

There are numerous advantages of using a business phone number, least of which is leaving your personal number free, giving you peace of mind. 

Here are some of the biggest advantages getting a business number gives you:

Separates Personal Calls From Work

When you're only starting your business, things can be simple. With a handful of clients, communication only takes a few calls and messages. However, getting in touch with different people can take time as your business grows. Customers, suppliers, service providers...the list goes on. Using a personal phone can be stressful when you receive over a dozen calls daily, even on time. These calls can disrupt events and keep you from receiving urgent calls in time. 

A business phone number separates your contacts from your business ones. This way, people related to your business can reach you during your operating hours. At the same time, you can enjoy your personal space and focus on your social circle separately. 

Creates a Good Impression

On top of things, service creates a good impression on the customer.  Clients and service providers expect to reach you when promoting a brand or business, especially during business hours. Being able to respond to inquiries or orders can make people think that you need to be mindful of business operations. 

That is where a business phone number can help you. Direct calls, schedule messages, and set voicemail responses so you can accommodate people anytime, even when you're not personally available. Small things like an automated message or an answer that you're currently unavailable give off a better impression than simply ghosting a customer. Lastly, these simple gestures will make you appear more reliable and credible. 

Provides Services that Boost Performance

Aside from what we mentioned, business phone numbers can do much more. For example, you can make outbound calls or receive them from longer distances at less cost than a regular phone number. Many business phone numbers are also integrated with popular web platforms, allowing you to connect online marketing with your business line. 

Other business numbers, like virtual phone numbers, can offer more services like call analytics, call directing, call recording, and voicemail transcription, which can significantly give you an edge in business operations. LimePhone is an example of a virtual phone number. 

Tips on Using A Business Phone Number

By maximizing the potential of a business phone number, you can quickly improve your results and impress customers with your performance and reliability. Here are some recommendations on how to take advantage of a business phone number:

Use the Automated Functions

Call forwarding, scheduled SMS, and automated responses are standard services with a business phone number. These services remove the need to respond to people on a repeated basis personally.

For example, you can use automated voicemails for people calling outside business hours, informing them that you are currently outside business hours, and providing times when you are reachable. You can use these and automated SMS to do the following:

  • Respond outside business hours
  • Send news and updates
  • Request surveys and feedback
  • Send promotions
  • Notify senders when you are currently unavailable

These services significantly reduce your workload and ensure that there is always a way to respond to people who want to reach you. 

Improve Your Accessibility

Communication can be costly, especially when it involves consistency and long distances. A business phone number lets you make outbound calls, even to further away places, at less cost than a regular number. You can also take advantage of the reduced prices to receive more inbound calls. 

Being able to respond or reach out to more people expands your reach and reduces the risk of losing possible opportunities. 

Integrate It with Other Platforms

If your business phone number is capable of webpage and social media integration like LimePhone, you should take advantage of it. 

Almost everyone is on the internet right now - individuals, businesses, and other stakeholders that can serve useful to your business. Integrating your business number into those platforms increases your accessibility and opens doors to connections that you wouldn't have encountered offline. 

It also makes it easier for people to find your business and reach out. For example, someone could find your page on a web search. Seeing your number can convince them to take the initiative to give you a call. 

Many businesses are on social media and other platforms online. By adding yourself into the mix, you're ensuring that you remain competitive and relevant. 

Want to Get More Results? Give LimePhone a Try!

You may have wondered what this LimePhone is that we've mentioned a couple of times in this article. Well, LimePhone is one of the best virtual business phone number providers you can try. A virtual business phone number is one of the types of a number that you can use for your business. They offer more services that can give you an edge over competitors. Does that sound appealing? Then, without further ado, let's learn more about LimePhone. 

What is LimePhone?

LimePhone is a virtual business phone number. If you need to know what that is, it is a phone number not affixed to a physical location. It can be used on mobile phones, office phones, and smartphones. Its versatility makes it an essential choice for businesses and people who work at home. 

LimePhone lets you enjoy unlimited calls and messages for every monthly payment. You can enjoy high-quality inbound and outbound calls at longer distances and at lower costs. 

How do you get a business phone number? As long as you have an internet-connected device, you can download the app without needing a new device or sim card.

Best Features

LimePhone offers the best services at highly affordable costs. Depending on your business needs, choose between three packages - Starter, Team, or Enterprise. These options let you enjoy unlimited inbound calls and SMS, call forwarding, SIP forwarding, voicemail by email, SMS and MMS sending auto-replies, and many more. 

LimePhone is compatible with mobile devices and can be integrated with major online platforms, including :

  • Facebook
  • Slack
  • Hubspot
  • Salesforce
  • Intercom
  • Zendesk. 

Forward calls to SIP, landline, mobile, and apps and reach customers anytime, anywhere. Never miss a call or an opportunity again. 

Another great feature of LimePhone is that it allows you to work with your team. LimePhone lets you add or remove team members, use a shared inbox, set up call groups, and receive calls from multiple devices. 

For only a low price, LimePhone is an excellent addition to your arsenal that can help you boost your accessibility and marketing strength. 


  • Is a virtual phone number safe?

- Yes, they are typically safer than conventional phone numbers. It is a great option when you value privacy. 

  • Can a business phone number reach outside the country?

- Yes, business phone numbers can reach longer distances at fewer costs than conventional numbers. 

  • Is a business phone number legal?

- Yes, it's perfectly legal and is just another form of communication. 

  • What specs do I need to have a business phone number?

- Business phone numbers go with any phone capable of essential functions like SMS and calls. However, to maximize its uses, you may opt for a phone with enough storage, sufficient processing power, an internet connection for web-integrated numbers, and a camera for sending media and video calls. 

  • Can I use a business phone number on a computer?

- Yes. Business phone numbers in the form of virtual phone numbers can be used on any device that uses an app and has access to the internet. 

  • What clever ways can I use automated messages?

- Automated messages can reply to inquiries and orders outside office hours or when the office is closed for other reasons. They can also distribute news, updates, announcements, and surveys. 

Final Thoughts

Do you need a business phone number? That is an important decision that you should consider. If you're dealing with many people in your business or need help with phone calls overwhelming you outside business hours, then trying one out would be a wise decision. 

Again, these are the top reasons to remind you why you could need a business number:

  • It separates your calls from business ones
  • It helps create a good impression on your company
  • It helps you accomplish communication tasks faster
  • It enables clients to receive a response outside business hours
  • You can help people reach you via social media or your website

And with LimePhone, you can enjoy all the perks starting with a trial and low costs if you want to keep moving forward with a business phone number. 



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